Response time, waiting time and service quality in emergency department
نویسندگان
چکیده
منابع مشابه
emergency department waiting time at alzahra hospital
introduction: emergency department is one of the most important hospital wards that offers emergency services to unstable patients 24 hours a day, 7 days a week. however, the way the services are offered reflects the general status of the hospital since patients with the most serious problems frequently refer to the emergency department. emergency department waiting time is one of the indices u...
متن کاملCharacterizing waiting room time, treatment time, and boarding time in the emergency department using quantile regression.
OBJECTIVES The objective was to characterize service completion times by patient, clinical, temporal, and crowding factors for different phases of emergency care using quantile regression (QR). METHODS A retrospective cohort study was conducted on 1-year visit data from four academic emergency departments (EDs; N = 48,896-58,316). From each ED's clinical information system, the authors extrac...
متن کاملPatient waiting time in hospital emergency departments of Iran: A systematic review and meta-analysis
Background: Waiting time in emergency department is a key indicator in measuring the quality of hospital services and has a significant impact on patient satisfaction The purpose of this study was to conduct a systematic review and meta-analysis of the patients' waiting time in hospital emergency departments in Iran. Methods: Data were collected from databases of Web of Science, E...
متن کاملReducing patient waiting time and length of stay in an Acute Care Pediatric Emergency Department
Prolonged waiting times and length of stay in Pediatric Emergency Department, are the two of the most challenging patient and clinical outcomes of healthcare institution. These emerged due to various reasons, namely: the use of triaging process and patient flow criteria that eventually lead to bottlenecks and overcrowding in the ED. After realizing the root causes of the prolonged waiting times...
متن کاملThe Effect of Applying Global Positioning System in Ambulances on Response Time of Tehran Emergency Medical Service
Background: Identification of the effective factors in reducing response time in prehospital emergency medical service (EMS) can assist in improving its services. This study aimed at reviewing the effect of applying global positioning system (GPS) on response time of Tehran EMS ambulances. Materials and Methods: Of 132 Tehran EMS stations, 24 ones were randomly selected, and relevant data, inc...
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ژورنال
عنوان ژورنال: International Journal of Public Health Science (IJPHS)
سال: 2020
ISSN: 2620-4126,2252-8806
DOI: 10.11591/ijphs.v9i3.20435